We ship all over the world via Royal Mail International. For international orders, the shipping charge will be calculated within the checkout. Please note some countries may charge you a customs charge.
Most websites need JavaScript enabled to work properly. If your security settings are set at high, or JavaScript is not enabled, it will not allow the use of JavaScript and so you will not be able to user or site. Instructions to check your settings are below:
- Internet Explorer (IE):
Click on 'tools' in the toolbar, then 'internet options' and then the 'Security tab'. Ensure security level is not set at 'high'. Alternatively, click on 'customer level' and ensure 'Active Scripting' is enabled.
- Firefox:
From toolbar click on 'tools', click on 'content' tab and ensure 'Enable JavaScript' is ticked.
- Safari:
From toolbar click on 'preferences', click on 'security' tab and ensure 'Enable JavaScript' is ticked.
On some occasions we may use flash technology on our site to deliver a better user experience. If you do not have flash your computer will ask you if you want to install it. Please note you can still buy products and place orders without flash installed.
On the product page underneath the main product image there is a link “view this garment in all its colours”. If you click on this link anew window will appear showing the garment in all its colours.
We colour correct all our garment images to reflect the actual garment colour. However the colour you see is highly dependent on your monitor and monitor settings so fluctuations may occur.
Use our sizing charts to get the measurements of out garments. Go to
size charts >You will not be charged until your order is dispatched. We only charge for parts of the order that have been dispatched.
Unfortunately you cannot add to an order online. However you can add by calling customer services and quoting your order number (order number can be found on your order confirmation email.
An offer code can be used within the box on the shopping bag to apply any discounts you are entitled to. If you have received a catalogue, your offer code will be printed on the back cover.
Unfortunately not. Only 1 offer code can be used at a time.
No, offer codes can only be used on full price items.
Unfortunately at this time you cannot redeem gift vouchers online. To redeem a gift voucher please call our customer service team.
The stock grid on a product page will show the stock status of a product. A red cross means the products is out of stock. A number icon indicates “weeks wait”. This is when we expect to have the product in the warehouse and will be able to dispatch the product to you. A tick means the product is in stock and available for immediate dispatch.